Always be consistent in your approach – If you are clear about what you and your business stands for then a consistent message helps potential clients remember who you are. Be positive, professional, and warm at all times.
Keep your word – When your clients trust you it creates credibility but in business that credibility always needs to be earned. Prospective clients will look for indicators to help them decide if you are someone they can trust. If you already have a high level of credibility within your target audience then they will have expectations that you will need to work hard to maintain. Do this over a lengthy period of time however and you will create a loyal base of clients who will stay with you indefinitely.
Develop your expertise and be authentic – Be knowledgeable about your products and company. You should not be afraid to show people who you are and what you’re all about as an individual and a provider of services or products. It’s important to trust yourself and your own skills in order to win the trust of new clients and to establish lasting credibility.
Customers and co-workers should be treated with the same level of respect – In showing respect to others we create an atmosphere that allows others to respect us because we have earned it.
Build a web presence – These days, if you can’t be found on the internet, you simply don’t exist. Claim your domain name (preferably your company’s name),contacts, e-mail, phone-number, create a home page that shows your company logo, address, hours and brief descriptions of your product or service. You want potential customers to be able to reach you. To go a step further, pay for search engine optimization, that way your name or product and services comes up first whenever someone searches for anything related to what you do.
So that is all for today guys…
Remember that effective customer service is the core of every business.